Refund Policy — Mireya

Effective date: [launch date] · Last updated: [date]

This policy applies to all purchases made under the brand name "Mireya", operated by NLF DIGITAL LLC.

How to request a refund

Email contact@mireya.chat within fourteen (14) days of your purchase. Include the email address you used at checkout and a short description of the issue.

You do not need to justify your request at length. Tell us what happened and we will take care of it.

How we handle it

• We review and respond to refund requests within two (2) business days.
• Approved refunds are issued to the original payment method.
• Depending on your bank, the funds typically appear within 5 to 10 business days.
• We will confirm by email when the refund has been issued.

What can be refunded

Any purchase made through the Service — the initial reading, any add-on purchased at checkout, and any additional purchase — is eligible under the terms of this policy.

Because our products are digital and delivered immediately, we ask that you contact us rather than simply disputing the charge. A refund reaches you faster than a chargeback does, and it lets us understand what went wrong.

Payments and merchant of record

Payments are processed by Whop, acting as merchant of record. Whop is the seller of record for your transaction and issues your receipt. A refund may also be requested directly through Whop and is subject to Whop's own policies. The descriptor on your bank statement will be Whop's, not "Mireya" — if you do not recognize a charge, please contact us before contacting your bank.

Before you file a dispute

If something is wrong with your order, contact us first. In nearly every case we can resolve it the same day. Filing a chargeback without contacting us takes longer for you and gives us no opportunity to fix the problem.

Contact

NLF DIGITAL LLC · 312 W 2nd St, Unit #A2299, Casper, WY 82601, United States · contact@mireya.chat